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TST

TST is a full service provider of IT and communications services to small and medium sized businesses across Chester, Wirral and North Wales. They provide IT support, telephony, and digital communication services to suit professional requirements and expectations.
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The Challenge

Paul Gratton, owner of TST, made the decision to switch the outsourcing of communications services to Fuse 2 as a direct result of his frustration with another provider beset by continuous system issues. At that time Paul was working with 25 separate customers, each experiencing distinct problems. However, Fuse 2 provided an outstanding service, effectively resolving the customer issues and achieving exceptional levels of satisfaction.

Finding an answer to everything

The Solution

Fuse 2 began with the establishment of a plan for successful migration of the TST customers. Paul and the TST team were very happy with the proof of concept and proposal for the voice business migration. Each of the 25 customers were seamlessly migrated over the course of a 3 week period and have been experiencing the benefits of the Fuse 2 service ever since.
  • 20+ Years of Experience
  • Tailored Communication Solutions
  • Proactive Monitoring and Advanced Technology Integration
  • Expert Guidance and Continuous Support
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The Process

1

Enquiry

Provide a brief message detailing your requirements or questions and select how you heard about Fuse2.

Submit the form to get in touch with our team.

2

Talk to the Specialists

Our team works closely with you to direct them to the most suitable services, such as SIP trunks, managed Wi-Fi, or Microsoft Teams Direct Routing, ensuring optimised and efficient communication solution.

3

Strategy Plan

Fuse2 strategic approach to deliver tailored communication solutions, we work closely with clients to understand your specific needs and challenges which ensures you receive the most suitable and effective communication solutions for your businesses.

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The Astrea Academy consists of 27 schools, it is the 13th largest multi-academy trust in the UK. Fuse 2 worked closely with the Academy’s IT Manager to find solutions to improve the communication systems across all of the schools.

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TST

TST is a full service provider of IT and communications services to small and medium sized businesses across Chester, Wirral and North Wales. They provide IT support, telephony, and digital communication services to suit professional requirements and expectations.

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