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Astrea Academy Trust

The Astrea Academy consists of 27 schools, it is the 13th largest multi-academy trust in the UK. Fuse 2 worked closely with the Academy’s IT Manager to find solutions to improve the communication systems across all of the schools.
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The Challenge

The Astrea Academy originally had a hybrid voice system. However, they had been experiencing a range of service issues, including hacking and hardware failures. The decision was made to look for alternative options, including the transfer of VOIP call processing via the Microsoft Teams System. The first supplier who was visible from their research was Fuse 2.

Finding an answer to everything

The Solution

The Academy signed up for a two month trial in 2018 and subsequently signed up for the full Microsoft Teams Routing service in May 2019. Fuse 2 were chosen in large part due to their specialisation in direct routing. The vision was to get rid of the traditional desk phones and enable remote connectivity between staff. The Astrea Academy have 27 sites to spread the new system across. It is now in one school and half way through being in another school. The plan for the future is to keep improving and spread this migration across all sites.
  • 20+ Years of Experience
  • Tailored Communication Solutions
  • Proactive Monitoring and Advanced Technology Integration
  • Expert Guidance and Continuous Support
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The Process

1

Enquiry

Provide a brief message detailing your requirements or questions and select how you heard about Fuse2.

Submit the form to get in touch with our team.

2

Talk to the Specialists

Our team works closely with you to direct them to the most suitable services, such as SIP trunks, managed Wi-Fi, or Microsoft Teams Direct Routing, ensuring optimised and efficient communication solution.

3

Strategy Plan

Fuse2 strategic approach to deliver tailored communication solutions, we work closely with clients to understand your specific needs and challenges which ensures you receive the most suitable and effective communication solutions for your businesses.

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2021

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